CONTENT TRACKS

Warehouse & Fulfillment Track

Tuesday, March 28
8:30 AM - 9:20 AM
Getting Outside Help: When a 3PL Makes Sense, and Choosing the Right One
Tuesday, March 28
9:30 AM - 10:20 AM
Life at the Peak: Positioning Yourself for Crunch Time Success
Tuesday, March 28
10:30 AM - 11:20 AM
SMB Focus: Driving DC Communication and Accountability on a Shoestring
Tuesday, March 28
2:00 PM - 2:50 PM
DC Automation: Not Just for the Big Guys Anymore
Tuesday, March 28
3:00 PM - 3:50 PM
Space Crunch: Getting Creative in a Tight Market for Facilities
Wednesday, March 29
8:30 AM - 9:20 AM
The Current and Future State of Robotic Fulfillment
Wednesday, March 29
9:30 AM - 10:20 AM
Building a More Nimble Supply Chain: An Ecommerce Success Story
Wednesday, March 29
11:00 AM - 11:50 AM
Ecommerce Packaging Trends to Watch in 2017 and Beyond
Wednesday, March 29
2:00 PM - 2:50 PM
SMB Focus: An Operational Roadmap for Success

Omnichannel Operations Track

Tuesday, March 28
8:30 AM - 9:20 AM
Riding the Waveless? Fulfillment Options for Omnichannel Success
Tuesday, March 28
9:30 AM - 10:20 AM
The Big Picture: Omnichannel, Unified Commerce and Your Operations
Tuesday, March 28
10:30 AM - 11:20 AM
Drop Shipping Detente: Vendors and Dealers as Trading Partners
Tuesday, March 28
2:00 PM - 2:50 PM
6 Ways to Achieve Profitable Omnichannel Fulfillment
Wednesday, March 29
8:30 AM - 9:20 AM
The Omnichannel Supply Chain: Achieving End-to-End Optimization
Wednesday, March 29
9:30 AM - 10:20 AM
Building the Business Case for Omnichannel
Wednesday, March 29
11:00 AM - 11:50 AM
Taming the Omnichannel Inventory Management Beast
Wednesday, March 29
2:00 PM - 2:50 PM
Omnichannel Fulfillment Standards: A Path to Performance

Shipping & Delivery Track

Tuesday, March 28
8:30 AM - 9:20 AM
From Order to Door: Strategies for Reducing Time in Transit
Tuesday, March 28
9:30 AM - 10:20 AM
The Impact of Your Supply Chain on Multichannel Success
Tuesday, March 28
10:30 AM - 11:20 AM
World-Class Negotiating Strategies to Achieve Best-in-Class Carrier Pricing Agreements
Tuesday, March 28
2:00 PM - 2:50 PM
Don’t Drop the Baton: Solving the Last-Mile Puzzle
Tuesday, March 28
3:00 PM - 3:50 PM
Buy Online Return to Store – For Merchants Without Stores
Wednesday, March 29
8:30 AM - 9:20 AM
Majors, Regionals and Beyond: Exploring All Your Carrier Options
Wednesday, March 29
9:30 AM - 10:20 AM
You Want it When? Balancing Free/Fast and Managing Expectations
Wednesday, March 29
11:00 AM - 11:50 AM
Exploring Your Options with TMS to Improve Shipping Efficiency

Executive & Management Track

Tuesday, March 28
9:30 AM - 11:20 AM
Executive Operations Forum: Benchmarking For Success
Tuesday, March 28
2:00 PM - 3:50 PM
Executive Operations Forum: “Breaking News” Trends and How They’re Impacting You
Wednesday, March 29
8:30 AM - 9:20 AM
Transforming Departmental Conflict into Operational Opportunity
Wednesday, March 29
9:30 AM - 10:20 AM
Short-Term and Long-Term Planning in Operations: Keeping Both in Play
Wednesday, March 29
11:00 AM - 11:50 AM
Building and Leveraging Successful Cross-Functional Teams
Wednesday, March 29
2:00 PM - 2:50 PM
Managing Your Operations in Hyper-Growth Mode

Technology & Integration Track

Tuesday, March 28
8:30 AM - 9:20 AM
Order Management: Allocation Adjustments and Fulfillment Optimization
Tuesday, March 28
9:30 AM - 10:20 AM
Inventory Management: Knowing Where It Needs to Be
Tuesday, March 28
10:30 AM - 11:20 AM
Warehouse Management: Technologies to Drive Faster, More Efficient Fulfillment
Tuesday, March 28
2:00 PM - 2:50 PM
Supply Chain Management: Optimizing the Movement from A to B to C

Conference

Customer Experience Track

Tuesday, March 28
9:30 AM - 10:20 AM
Understanding and Leveraging Net Promoter Score
Tuesday, March 28
10:30 AM - 11:20 AM
How is the Voice of the Customer Speaking to You?
Tuesday, March 28
2:00 PM - 2:50 PM
Creating a Consistent Experience Across Channels
Wednesday, March 29
8:30 AM - 9:20 AM
Talkin’ ‘Bout Their Generation: Working with Millennial Workers
Wednesday, March 29
11:00 AM - 11:50 AM
Winning in the Second Half: Bringing the Brand Experience Full Circle
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