Each year, the Executive Operations Forum taps into the expertise and experience of a group of DTC merchant operations executives and cover a range of issues that are top-of-mind in the industry, including dealing with Amazon; rising labor costs; continual increases in shipping costs; using outside partners like 3PLs; and inventory forecasting.
The discussions, held in an interactive format, will cut across three primary areas of focus: fulfillment, contact center and inventory management.
Attending the forum is free, but is limited to one person per company.
At this forum you will come away with:
• Best practices for improving performance, reducing costs and raising the bar on customer service
• Real-world examples of how operational challenges are met by leading companies
• Tips on how to set up key benchmarking for your business on an ongoing basis.